About Shorla Oncology
Shorla Oncology develops innovative solutions into effective oncology treatments to improve patients’ lives. Patients’ needs are at the heart of our innovation, ensuring we deliver affordable, accessible medicines and provide a significant clinical impact.
Our core values of compassion, commitment, innovation, tenacity and collaboration, guide everything we do. At Shorla, we are passionate about the work that inspires us and motivated by the patients we serve. Our focus on oncology gives us the opportunity to truly impact lives. As part of our global team, we work together to bring hope to underserved patient populations.
Our team is skilled, accomplished, collaborative, creative and compassionate. Each day we challenge each other to work on solutions for hope while building a company and culture focused on the future. The patient is at the centre of our innovation, our decisions are driven by science, while our colleagues motivate us to grow and develop.
About the role:
Shorla Oncology is now seeking a Director of Commercial Operations to join our growing U.S. team. Reporting to the Chief Commercial Officer (CCO), this role will be responsible for shaping and leading the systems, processes and analytics that drive our commercial success. You will oversee incentive plan design and administration, field data reporting, call planning, CRM management, targeting, territory alignment and sales forecasting.
This is a highly cross-functional role where you will partner with internal stakeholders to align commercial operations with business objectives. You will provide actionable insights to leadership, manage vendors and budgets, and support national sales meetings. As the team grows, you will also lead, develop and mentor direct reports.
While remote work is supported, regular in-person attendance at Shorla’s U.S. headquarters in Boston will be essential to ensure effective collaboration with the CCO, CEO and leadership team.
Key Responsibilities Include:
- Lead sales operations processes and systems to enhance efficiency and productivity.
- Oversee CRM and field data/reporting processes, including implementation, change management and compliance.
- Design and administer sales incentive plans, call planning, territory alignment and targeting.
- Track sales and oversee forecasting, ensuring reporting is available to support decision-making.
- Partner with sales leadership to improve existing processes and support new initiatives.
- Drive sales analytics, dashboards, and performance reporting.
- Manage vendors and budgets related to CRM, data, fleet, compliance and training.
- Mentor and develop direct reports, setting team and individual goals.
- Support national and semester sales meetings.
About you:
The ideal candidate will have a strong background in commercial operations within the pharmaceutical or specialty pharma industry, with deep experience across sales operations, analytics, and CRM systems. You will have around 10 years of experience, including at least 3 years in a leadership role, and a proven track record of driving operational excellence in support of commercial strategy. A solid understanding of incentive plan design, forecasting, targeting, and territory alignment will be essential. Strategic thinking, analytical ability, and excellent communication skills will be key to your success in this role.
You will:
- Hold a relevant bachelor’s degree in business, science, or a related field; an MBA or advanced degree is desirable.
- Have approximately 10 years of experience in pharmaceutical or specialty pharma sales operations or analytics, including leadership responsibility.
- Bring hands-on expertise with CRM platforms and data assets (prescriber-level, specialty distribution, or channel data).
- Possess strong analytical skills with a proven ability to translate data into actionable commercial insights.
- Demonstrate experience with sales incentive plan design, territory alignment, call planning, and forecasting.
- Exhibit excellent communication, presentation, and cross-functional collaboration skills.
- Be confident in leading, mentoring, and developing team members.
- Be comfortable working in a fast-paced and evolving organization with a flexible, hands-on approach.
- Be open to domestic travel as required by business needs.
- Be committed to continuous professional development and required training.
You’ll enjoy working on meaningful projects that support Shorla Oncology’s mission and contributing to a collaborative, ambitious and supportive team.
If you have the experience and skills outlined above and are excited by the opportunity to contribute to a growing, mission-driven company, we would love to hear from you.
Why Join Shorla Oncology?
At Shorla Oncology, you’ll be part of a self-motivated and energetic team that values collaboration, support and strong working relationships. We’re a growing, fast-paced company where you’ll have real opportunities to make an impact, develop your skills and grow your career.
We support hybrid working, with regular attendance at our U.S. headquarters in Boston to maintain strong connections and effective collaboration across the team.
Additionally, we offer a competitive salary and an attractive range of benefits, including:
- Discretionary performance bonus scheme
- Medical, vision and dental cover
- 401(k) with company contributions
- Long-term and short-term disability insurance
- Generous paid time off
- Opportunities for upskilling and career progression
Shorla Oncology is an equal opportunities employer.
